The Art of Negotiation

Master tactical empathy and negotiation from the FBI's lead hostage negotiator. The most practical influence training available.
Chris Voss teaches the negotiation techniques he developed over 24 years at the FBI — including tactical empathy, mirroring, labeling, calibrated questions, and the accusation audit. These are the same skills used to negotiate with kidnappers, now applied to business, relationships, and daily influence. You'll learn how to express your energy in confronting situations where you could be challenged — turning potential conflicts into opportunities for connection and strategic advantage.
What You'll Transform
- Tactical empathy in any conversation
- Mirroring and labeling techniques
- Calibrated question framework
- High-stakes negotiation confidence
- Expressing energy in confronting or challenging situations
Best For
- • Business professionals and entrepreneurs
- • Anyone wanting better negotiation skills
- • Those in Stage 4 with internal stability
Why This Works
Tactical empathy bypasses resistance by making people feel understood. Neuroscience shows that feeling heard activates the brain's reward circuits, creating openness and trust that transforms negotiations.
Energy Flow Review
Chris Voss's techniques are immediately applicable. Every conversation becomes a practice opportunity.
“The most practical interpersonal influence course. A Stage 4 powerhouse.”
Skip if: You've read Never Split the Difference thoroughly.

Included with platform subscription
Course Details
- Duration
- 14 days
- Daily Time
- 30 min/day
- Format
- video
- Language
- English