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The Art of Negotiation

Chris Voss
Chris Voss
Former FBI lead international kidnapping negotiator. Author of Never Split the Difference. Father of tactical empathy.

Master tactical empathy and negotiation from the FBI's lead hostage negotiator. The most practical influence training available.

Chris Voss teaches the negotiation techniques he developed over 24 years at the FBI — including tactical empathy, mirroring, labeling, calibrated questions, and the accusation audit. These are the same skills used to negotiate with kidnappers, now applied to business, relationships, and daily influence. You'll learn how to express your energy in confronting situations where you could be challenged — turning potential conflicts into opportunities for connection and strategic advantage.

7h
Total Duration
18
Lessons
All Levels
Level
Stage 4
Interpersonal Energy

What You'll Transform

  • Tactical empathy in any conversation
  • Mirroring and labeling techniques
  • Calibrated question framework
  • High-stakes negotiation confidence
  • Expressing energy in confronting or challenging situations

Best For

  • Business professionals and entrepreneurs
  • Anyone wanting better negotiation skills
  • Those in Stage 4 with internal stability

Why This Works

Tactical empathy bypasses resistance by making people feel understood. Neuroscience shows that feeling heard activates the brain's reward circuits, creating openness and trust that transforms negotiations.

Energy Flow Review

Chris Voss's techniques are immediately applicable. Every conversation becomes a practice opportunity.

The most practical interpersonal influence course. A Stage 4 powerhouse.

Skip if: You've read Never Split the Difference thoroughly.

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Course Details

Duration
14 days
Daily Time
30 min/day
Format
video
Language
English
negotiationchris vossFBIinfluencemasterclass